Terms of delivery and availability of goods

When we specify delivery periods, we calculate from the receipt of payment. This is about five working days, unless otherwise specified for the relevant goods in our online shop.
If, at the time of your order placement, your chosen product is not available, we will let you know straight away in a status email. If the product is permanently unavailable, we will decline your order so that no purchase contract comes into effect.
If the product you specified in the order is only temporarily unavailable, we will let you know immediately in the status email.


We deliver to Belgium (BE), Denmark (DK), France (FR), Luxembourg, the Netherlands (NL), Austria (AT), Poland (PL), CzechAustria (AT), Belgium (BE), Switzerland (CH), Czech Republic (CZ), Switzerland (CH), Lichtenstein (LI), Spain (ES), United Kingdom (GB), Hungary (HU), Italy (IT), Sweden (SE), Slovenia (SI), Slovakia (SK), Estonia (EE), Finland (FI), Greece (GR), Croatia (HR), Ireland (IE), Lithuania (LT), Latvia (LV), Portugal (PT), Canada (CA), United States (US), Australia (AU), New Zealand (NZ).

Please contact us via info@petyphoria.com, if you would like to send us the FurWonder to another country.
If you are a consumer, the shipping risk will be borne by us. To use an existing right of cancellation, you will need to bear the direct costs of the return shipment, assuming that the shipped goods are the ones you ordered.